1. Introduction Welcome to GRS Windscreen PRO (“we”, “our”, “us”). By accessing and using our website (https://grswindscreenpro.com.au/) and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
2. Services We provide windscreen repair and replacement services for various vehicle types. All services are subject to availability, and we reserve the right to refuse service at our discretion.
3. Booking and Payment
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Customers can request a quote or book a service through our website, phone, or email.
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Prices provided in quotes are estimates and may be subject to change based on final inspection.
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Full payment is required upon completion of service unless otherwise agreed in writing.
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We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4. Cancellations and Refunds
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Customers must notify us at least 24 hours in advance for cancellations or rescheduling.
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Refunds are not provided for change-of-mind cancellations after the service has been performed.
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If we are unable to complete a service due to unforeseen circumstances, we will offer a reschedule or a refund at our discretion.
5. Warranty and Liability
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We provide a limited warranty on our windscreen replacements against defects in materials and workmanship. The warranty does not cover damage caused by accidents, misuse, or negligence.
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Our liability is limited to the cost of the service provided. We are not liable for indirect or consequential damages resulting from our services.
6. Customer Responsibilities
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Customers must provide accurate vehicle details when booking a service.
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The vehicle must be accessible and available for the scheduled service time.
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Any pre-existing damage must be reported before the commencement of work.
7. Third-Party Insurance Claims
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We may assist with insurance claims; however, the responsibility to provide accurate information and ensure coverage remains with the customer.
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Customers must pay any excess fees required by their insurance provider.
8. Use of Website
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The content on our website is for general informational purposes only and may be updated without notice.
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Unauthorised use, reproduction, or modification of any content on our website is prohibited.
9. Privacy Policy We respect your privacy and handle personal information in accordance with our Privacy Policy, which can be accessed on our website.
10. Governing Law These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.
11. Amendments We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
12. Contact Information For any inquiries regarding these Terms and Conditions, please contact us at:
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Phone: 0413 788 108
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Email: info@grswindscreenpro.com.au
Last updated: 13 March 2025